Welcome to our phone based Peer Support, where you will find support, validation and empathy. We understand that this is a very difficult time for you and the emotions you’re experiencing can leave you both overwhelmed and feeling isolated.

While not qualified counsellors, our Support Ambassadors have undertaken training from a bereavement counsellor to help them best support you through your grief.

How it Works

In order to make a booking with one of our Support Ambassadors, please use the following online booking system. You have access to an initial 45 minute call and then 5 further x 30 minute personalised sessions with one of our team to help you through this tough time.

Initial Support Call

To book your first Support Call, please select which Ambassador you would like to speak to, or if you don’t mind who, then click ‘Any Available’. Then choose the day and time that suits you.

There is a required section asking for your details, and once you are finished making your booking, you will be sent a confirmation email. This email will also provide you with a link to reschedule or cancel the appointment if needed.

Support Call (Follow Up)

If you did not book a follow up call during your previous call, you are welcome to book a subsequent call under its numerical heading (eg, Support call 2, 3 etc). Please book with the same Ambassador to ensure continuity of care. To do this, select their name and their available times will appear.


Don’t forget you can access our free downloadable resources >here, and we encourage you to join our private Facebook group >here, where you will find support and reassurance from others who are experiencing similar situations to you at the moment.

Please note, if you feel you are experiencing a particularly traumatic grief response and require clinical support, we suggest calling Red Nose qualified Bereavement Counsellors on 1300 308 307.

Also note, our phone support is available to Australian residents only.

If you have any difficulties at all or would like to change your allocated Ambassador, please email psp@pinkelephantssupport.com.

Please make your booking here: